Some of the HP printers come with the inbuilt scanning feature and you can enjoy both the printing and the scanning facility from a single device. But it is not possible when the scanning stops unexpectedly and you are not aware of what to do. HP Customer Care Number is always available for such situations and our technicians can help you out.
If your HP printer can scan but is not scanning it can take place because of several unseen factors. Here are the possible causes due to which HP printer is not scanning and their solutions:
- First of all, you can use the inbuilt tool of the HP printers to detect the scanning issue and fix it. HP print and scan doctor can fix the technical issues which can lead to printing or scanning problems. Download the software and run it and it will automatically detect the issue with the scanning function and will fix it there and then.
- If this software doesn’t successfully resolve the issue then the next step to be taken is to uninstall the HP printer. Remove all the printer cables from the computer and uninstall the program from completely using the control panel of your system and then restart your device. After this reconnect your printer to the computer and then try to scan again.
- Next, you can get the latest driver available for your HP printer from the website. The scanning function will not work if you are constantly using the same outdated or corrupt driver. Enter your printer’s model name and number on the HP’s website and then find the correct driver for your printer and install it. You can also contact the HP Support Number if you need any help with installing the correct driver.
- The last you can try is to reboot both the devices i.e. the printer and the computer. After this reconnect them again properly and try using the scanning feature. Make sure no other program is running on the system while scanning the document.
HP Printer Support is also available if you face any difficulty while performing the above steps. We have technicians who can give you the best solutions within minutes whenever you are facing issues with your HP printer. Also, the tech support system is working round the clock; hence you can contact us anytime.